gb98 Frequently Asked Questions

Creating a gb98 account takes under two minutes. Visit the gb98 Login page, choose the registration option, and enter your mobile number, a strong password, and your preferred currency (BDT). You must be at least 21 years old to register. A one-time verification code is sent to your phone to activate the account immediately.

gb98 requires a valid government-issued photo ID for KYC — your National Identity Card (NID), passport, or driving licence are all accepted. You will also need proof of address, such as a bank statement or utility bill issued within the last 90 days. Completing KYC is mandatory before your first withdrawal is processed.

You can reset your gb98 password from the Login page in under a minute. Click Forgot Password, enter the mobile number linked to your account, and gb98 sends a one-time OTP to that number. Enter the OTP and set a new password. If you no longer have access to your registered mobile, contact gb98 live support for assisted account recovery.

No — gb98 allows strictly one account per player. Duplicate accounts violate our Terms and Conditions and can result in the suspension of all linked accounts and forfeiture of any balances held within them. If you think you have accidentally created a second account, contact gb98 support right away to have it resolved.

To permanently close your gb98 account, contact the support team via live chat or by emailing [email protected] with a formal account closure request. Withdraw all remaining funds first — balances cannot be recovered after closure is confirmed. gb98 processes closure requests within 5 business days of receiving them.

bKash deposits to gb98 are credited almost instantly — usually within 30 seconds of the bKash transaction being confirmed. On high-traffic days such as BPL match evenings or major promotions, crediting can occasionally take up to 5 minutes. If your deposit has not appeared after 10 minutes, contact gb98 live support with your bKash transaction ID for immediate help.

The minimum deposit on gb98 is ৳200 when paying via bKash, Nagad, Rocket, or Upay. Bank transfer deposits through Dutch-Bangla Bank, BRAC Bank, Islami Bank, or Sonali Bank carry a minimum of ৳500 due to processing overhead. gb98 itself does not impose a maximum deposit cap, though your payment provider may apply its own daily transaction limits.

The minimum withdrawal on gb98 is ৳500 for bKash, Nagad, and Rocket. Bank transfer withdrawals require a minimum of ৳1,000. All withdrawal requests require a fully KYC-verified account before they can be processed. gb98 does not charge a withdrawal fee on its end; standard charges from your bank or mobile money provider may still apply.

gb98 processes bKash and Nagad withdrawals within 1 to 4 hours during standard business hours (Bangladesh Standard Time, UTC+6). Rocket withdrawals typically complete in the same window. Bank transfers take 1 to 3 business days depending on the receiving institution. Requests submitted after 10pm BST or on public holidays may carry over to the next business day.

gb98 charges zero platform fees on deposits or withdrawals. Your full deposit amount is credited to your account and your full requested withdrawal amount is sent to your bKash, Nagad, or bank account. Note that bKash and Nagad may apply their own standard transaction charges on your side, which are entirely separate from gb98's processes.

gb98 covers a wide range of cricket betting markets for BPL, IPL, T20 World Cup, Bangladesh Tigers internationals, and other top-tier tournaments. Available markets include match winner, top batsman, top bowler, total runs over/under, first wicket method, player of the match, and live in-play betting on individual balls and overs as the game unfolds. Markets update in real time throughout each match.

Yes — gb98 is fully optimised for mobile and requires no app download. The entire platform runs smoothly in your mobile browser on Android or iOS, including Chrome, Samsung Internet, and Safari. All game categories — live cricket betting, Pragmatic Play slots, Spribe crash games, and Evolution Gaming live tables — are available at full quality on any modern smartphone.

All slots and casino table games on gb98 use certified Random Number Generator (RNG) technology, ensuring every spin, card deal, and dice outcome is completely random and independent of previous results. The RNG systems used by gb98's providers — including Pragmatic Play, Evolution Gaming, and Spribe — are independently audited by third-party testing labs before going live, confirming both fairness and accurate published RTPs.

RTP varies by individual game title, but most slots on gb98 carry an RTP of between 94% and 97%. High-volatility slots tend to sit toward the lower end but offer larger potential wins per spin. You can check any game's exact RTP in its in-game information panel or paytable. gb98 does not alter the RTPs set by its certified providers.

Yes — gb98 offers in-play live betting throughout cricket matches, including BPL and IPL fixtures. You can place bets on individual overs, wickets, runs off the next ball, and session totals as the action happens. Odds are updated ball-by-ball, and the live betting interface on gb98 is built for fast, responsive use on mobile in low-connectivity environments common across Bangladesh.

The gb98 welcome bonus is a deposit match offer available to all new players on their first qualifying deposit. gb98 matches your deposit by a set percentage up to a maximum bonus amount in BDT, and the bonus funds are credited automatically once the deposit clears. The current offer percentage, minimum deposit threshold, and maximum bonus cap are all displayed on the gb98 Casino page.

gb98 bonuses are subject to a wagering requirement before any winnings from bonus funds can be withdrawn. This means you must place bets totalling a specified multiple of the bonus amount within a set number of days. The exact rollover multiplier and time limit for each promotion are clearly stated in the individual bonus terms, which you can view from your account promotions section.

Yes — free spin winnings on gb98 are credited as bonus funds and must meet the wagering requirement stated in the relevant promotion before they can be withdrawn. Once the rollover is completed within the allowed time frame, any remaining balance converts to real withdrawable cash. Free spins that expire before wagering is complete will have their associated winnings forfeited automatically.

Bonus eligibility for cricket betting versus casino games depends on the specific promotion. Some gb98 offers are restricted to casino products such as slots and live tables, while others extend to sportsbook markets including cricket. Always check the individual bonus terms before wagering to confirm which product categories count toward clearing the rollover requirement.

If you prefer to play without bonuses on gb98, you can opt out of marketing communications and promotional offers from within your account settings at any time. Alternatively, contact gb98 support before accepting any offer and ask them to flag your account as bonus-declined. Note that once a bonus has been credited to your account, it generally cannot be removed unless no wagering has yet occurred.

gb98 is a safe and reliable platform that uses SSL encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and is never shared with unauthorised third parties. Payments are processed exclusively through trusted local providers — bKash, Nagad, and Rocket — ensuring your funds move through established, regulated channels.

The minimum age to register and play on gb98 is 21 years old. This rule applies to all players in Bangladesh without exception. gb98 enforces this through mandatory KYC identity verification before processing any withdrawal. Accounts found to belong to players under 21 are suspended immediately and investigated in accordance with our Terms and Conditions.

If gambling on gb98 is becoming harmful, you can request self-exclusion at any time by contacting support via live chat or emailing [email protected]. gb98 offers exclusion periods of 6 months, 12 months, or permanent. Once activated, your account is locked from all play, deposits, and promotional communications. Self-exclusion cannot be reversed before the minimum chosen period has ended.

You can set daily, weekly, or monthly deposit limits directly from the Responsible Gaming section of your gb98 account settings. Limits apply across all payment methods including bKash, Nagad, and Rocket. Reductions take effect immediately. Increases are subject to a 7-day cooling-off period before becoming active, giving you time to reconsider. gb98 support is available 24 hours a day if you need help configuring these tools.

gb98 customer support is available 24 hours a day, 7 days a week. The fastest way to reach the team is via live chat directly on the gb98 platform — typical response times are under 2 minutes. You can also reach support by emailing [email protected]. For account security reasons, gb98 support will never ask for your password or full payment details over chat or email.